AI Assistant
What is it?
Access just-in-time, trusted information via Chatbot
Why AI Assistant?
Natural language communication in a conversation format
All user-bot interactions can be conducted through both text and voice
Includes built-in services to integrate with Telegram and WhatsApp
Communication is supported in multiple languages
Response to a prompt comes from a predefined set of curated, trusted information sources including audio, video, and text.
For the system/business user:
Easy dissemination of verified information to target population
Reduced cost of scaling the service to larger population
Any updation in the information sources can be easily relayed to the citizens
Can reach population across age groups, and literacy levels using the same channel
No need for a new distribution channel. Seamless integration with existing government portals/apps, Whatsapp, Telegram, etc.
Potentially increases compliance among citizens and reduces the spread of misinformation
For the citizen:
Citizens get access to just-in-time, context-relevant, trustworthy information
Easy-to-consume nature of information (conversational)
Multimodal access to information to citizens
Multilingual access to information to citizens
Saves time by eliminating the need to go through multiple, long, easily outdated sources of information or call centre helplines
Citizens can make informed decisions to access services and participate in the society
Restores agency to citizens
What use cases can be powered?
Agriculture
A farmer obtaining information about multiple government schemes and programs.
Climate
A citizen obtaining information about how to reduce their carbon footprint and various associated subsidies.
Education
A parent receiving assistance with handling their child with special needs.
Education
A teacher receiving assistance with using a new teaching technique in her class.
Education
A student receiving assistance on how to apply for various higher education options and scholarships available to her
Healthcare
A healthcare professional obtaining information on government protocols for preventing a new virus
Justice and social welfare
A social worker receiving suggestions on how she can help a victim of specific type of domestic violence
For DaaS Cohort 1, Sunbird AI Assistant is the AI Assistant product made available.
Sunbird AI Assistant - Additional Resources:
Sunbird AI Assistant - Experience Centre:
Experience the AI assistant DPI here
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