AI Assistant

Natural language communication in a conversation format

All user-bot interactions can be both through text and voice

Comes with inbuilt services to integrate with Telegram and WhatsApp

Communication is supported in multiple languages

Response to a prompt comes from a predefined set of curated, trusted information sources (can be audio, video or text)

For the system/business user:

Easy dissemination of verified information to target population

Reduced cost of scaling the service to larger population

Any updation in the information sources can be easily relayed to the citizens

Can reach population across age groups, literacy levels, using the same channel

No need for a new distribution channel - Seamless integration with existing govt portals/apps, whatsapp, telegram etc

Potentially increases compliance among citizens and reduces the spread of misinformation

For the citizen:

Citizens get access to just-in-time, context-relevant, trust worthy information

Easy-to-consume nature of information (conversational)

Multimodal access to information to citizens

Multilingual access to information to citizens

Saves time by eliminating the need to go through multiple, long, easily-outdated sources of information or call centre helplines

Citizens can make informed decisions to access services and participate in the society

Restores agency to citizens